Prime Minister Narendra Modi recently dedicated ‘Seva Teerth’ to the nation, institutionalizing the guiding principle of ‘Nagrikdevo Bhava’ (The Citizen is God). This initiative serves as a symbolic and practical reinforcement of the government’s commitment to citizen-centric governance under the overarching vision of "India First."
Definition:
‘Nagrikdevo Bhava’ translates to “May the citizen be treated as God.” It is an evolution of the ancient Indian ethos of Atithi Devo Bhava (The Guest is God), adapted for the relationship between the state and its people.
Core Objective:
It places the individual citizen at the epicenter of the administrative universe, redefining public service as a sacred duty (Seva) rather than a mere bureaucratic or administrative function.
The spirit of Nagrikdevo Bhava is built upon four distinct pillars:
The transition from an authority-driven to a service-driven state has several practical implications:
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Dimension |
Impact |
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Service Delivery |
Strengthens reforms like Digital India, JAM trinity, and Direct Benefit Transfer (DBT) to eliminate middlemen. |
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Accountability |
Enhances transparency and creates more responsive grievance redressal mechanisms (e.g., CPGRAMS). |
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Moral Legitimacy |
Validates state power through the lens of compassion and empathy rather than just legal authority. |
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Inclusive Growth |
Supports the Viksit Bharat 2047 vision by ensuring that the benefits of development reach the "marginalized divinity"—the poor and vulnerable. |
‘Nagrikdevo Bhava’ represents a paradigm shift in Indian administration—moving from the "colonial mindset" of a ruler and subject to a "democratic mindset" of a servant and deity. By treating the citizen as the ultimate stakeholder, the government aims to transform the character of the Indian state into a more compassionate, efficient, and dignified entity.